Call us we are here to help - Overnight shipping available
Returns Policy
Returns/Refunds- If there is truly a manufacturing defect with in the 14 day return window, a return tag will be provided. Otherwise customer pays for return shipping. Returned items must be sealed/unopened and returned with in 14 days of the original delivery date to qualify for a full refund. Refunds are for the Item cost only. Gear returned with out all its original packaging, & accessories or shows signs of wear, is subject to an additional service fee. This item is now used and it would be unfair to resell to another customer as new. You will need to email us and get an RA number to process an return. You can not just return the item. Upon getting a RA number then the return can be processed with in 3-5 days of recieving the item back at our warehouse.
What products can not be returned? - International Sales Clearance items, Custom Builds, Road Cases, DT12 items, items identified as non-returnable, discontinued items, used or NOS items, electronic software downloads, demo gear, computers, vacuum tubes, earbuds, harmonicas raw-frame speakers, turntable cartridges, fog fluid